Our Commitment to Privacy
At HeavyLift Direct, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit our website, we may collect information you voluntarily provide, including your name, email address, phone number, billing address, shipping address, and payment information.
We may also collect certain technical information automatically, including your IP address, browser type, device information, pages visited, and website activity.
How We Use Your Information
We use your information to process orders, provide customer support, respond to inquiries, and deliver the products and services you request.
We may also use your information to improve our website, personalize your experience, analyze website performance, and send promotional emails or marketing communications.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, remember preferences, measure website performance, and support advertising efforts.
You may adjust your browser settings to disable cookies, though some features of the website may not function properly.
Advertising & Analytics
We may use trusted third-party services such as Google, Meta (Facebook), Shopify, Klaviyo, and other analytics or marketing providers to help us understand website traffic and improve our marketing efforts.
These providers may use cookies, pixels, or similar technologies to collect information about your interactions with our website.
Information Sharing
HeavyLift Direct does not sell your personal information.
We may share information with service providers, payment processors, shipping carriers, manufacturers, warranty providers, and technology partners only as necessary to operate our business and fulfill your orders.
Legal Requirements
We may disclose information when required by law, court order, legal process, or governmental request.
We may also disclose information when necessary to protect our business, customers, employees, or legal rights.
Marketing Communications
You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.
You may also request removal from our marketing communications by contacting us at info@heavyliftdirect.com.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.
While no system can guarantee complete security, we continually work to protect customer information using industry-standard security practices.
Business Transfers
If HeavyLift Direct is involved in a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of that transaction.
Any successor organization will remain subject to the commitments outlined in this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page and become effective immediately upon posting.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
HeavyLift Direct
info@heavyliftdirect.com
1-800-474-6537
